Email & templates
Communicating with candidates is a core part of recruiting. X0PA AI lets you email candidates from within the platform, reuse templates, and keep a record of every message on the candidate's profile.
Emailing a candidate
- Open a candidate (or select several for a bulk email).
- Select Email / Compose.
- Choose a template or write the message from scratch.
- Personalise using merge fields (e.g. candidate name, job title) so bulk emails still feel personal.
- Send. The email is logged against the candidate's activity.
🖼️ Screenshot: The compose email window with a template selector, merge-field tokens, subject, and body.
Email templates
Templates save time and keep messaging consistent (acknowledgements, interview invites, rejections, offer notes). You can:
- Select a template when composing.
- Insert merge fields so each recipient gets personalised details.
Managing the template library is typically an admin task — see Templates.
Bulk / campaign emails
Send a templated message to many candidates at once — for example to invite a shortlist to apply for a new role. Use merge fields so each message is personalised.
:::caution Sending is outward-facing Emails and bulk campaigns go to real candidates immediately. Preview the message, confirm the recipient list, and check merge fields before sending. :::
Blocked emails & unsubscribes
- Candidates can unsubscribe from your communications; the platform respects this.
- Some addresses may be blocked (bounced or opted out). Blocked-email handling is managed in Admin.